Privacy policy – use of personal data

Introduction

This website is operated by Rentmybattery.com The company handle a variety of personal data, such as names, mail addresses and other booking related information in their daily businesses. Therefore, we take data security and adherence to data protection legislation very seriously. This privacy policy explains how we collect, store, use and disclose any personal data we collect about you when you use this website, as well as how we protect the privacy and confidentiality of your personal information. Your privacy matters to us so whether you are new to our service or a long-time user, please do take the time to get to know our practices – and contact us if you have any questions.

The personal data we collect

Generally, the type of personal data we collect is the information that we need to enable you to make your rental arrangements and bookings. This includes information such as your first and last name, telephone number, Address and email address. The personal data we must receive to provide you with the rental arrangement you booked via our websites is the only data that is mandatory to provide. If you make a reservation for someone else through our website, we will request personal data about that individual. In those circumstances, we rely on you to advise those individuals about this privacy policy.

The sensitive personal data we collect

In some cases, we may handle so-called “special categories of personal data” about you, which may be considered sensitive. This would be the case, for example, if you (i) have submitted a medical certificate for use of a cancellation protection or a refund (ii) have a medical or health condition affecting your trip and for which you request assistance or where certain clearance is needed, or (iii) have made a request revealing some other sensitive personal data about you.

Before we handle sensitive personal data about you, we require your consent to do so. We will not handle any sensitive personal data that we are not permitted by you to handle, or that you have not provided us with. A limited amount of our personnel will have access to your sensitive personal data, and after handling your sensitive data in accordance with your request, we will erase the data as soon as possible.

What we do with your personal data

To be allowed to handle your personal data, the applicable data protection legislations obligate us to have a so-called “legal basis” for each of our purposes to process your personal data. For this reason, we have drafted the below table to show our legal basis for each of our purposes.

What we do (our purposes with handling your personal data) Our legal basis Storage time
Enable the rental arrangements and bookings you have Performance of our contract with you. Where you have provided us with sensitive personal data, consent is the legal basis. 10 years from the date of purchase. Consent for sensitive personal data may be withdrawn at any time.
If you have create a user account on our website, we will make such account available to you. The account includes access to information on your previous rental arrangements and bookings. We will also store your username and password. Performance of our contract with you. Your user account data, as well as personal information related to your previous rental arrangements and bookings, will be stored until you decide to cancel your user account via our website.

In addition to the above, we undertake such day-to-day measures that are necessary for businesses providing services to consumers, such as bookkeeping, accounting, billing, fulfilling anti-money laundering obligations and maintaining our website security. To the extent this is not mandatory under applicable laws, we undertake these measures based on our legitimate interest. We may also analyze our customers’ behavior in order to improve our websites and services on a general level. However, such analysis will use generalized or anonymized data on an aggregated level.

Sharing your personal data

We will only share your personal data where necessary for the purposes listed in this privacy policy. This may be to our trusted business partners. For example we may share your personal data (including sensitive personal data when applicable) with business partners such as Production Houses, Reseller, insurers, rental companies or other service providers to enable your rental arrangements and bookings.

Each partner is responsible for its own handling of your personal data after it has received it from us, meaning that you must contact the partner in question for any requests related to your rights under applicable data protection legislation. We recommend that you read the partners’ respective privacy policies for information on their handling of your personal data.

Due to the global nature of the industry, your personal data may be processed in different locations around the world when the parties we share your personal data with reside in a country outside the EU/EEA. Our sharing of personal data outside the EU/EEA requires certain legal ground under applicable data protection legislation. Where a country is regarded by the European Commission to be a country with adequate level of protection for personal data, this will be our legal ground. Otherwise there are three main types of legal ground on which that we may base such sharing.

Third party providers

Please note that our website contains links to other websites and serves content from third-party providers. This privacy policy only applies to our website and our services. When you follow links to other websites, or use third-party services and products, you should read their privacy policies. Also, if you choose to contact us via social media, this privacy policy does not apply to any personal data submitted by you as part of such contact – in such case, we recommend that you read the privacy policy of such social media provider.

Your rights

According to the applicable data protection legislation, you have certain rights as a so-called “data subject”. Below, we have listed your rights. Your rights include the following:

  1. Right to access – You are entitled to access the personal data that we handle. You are also entitled to receive certain information about what we do with the personal data. Such information is provided in this document.
  2. Right to rectification – Under certain circumstances, you are entitled to correct inaccurate personal data concerning you and to have incomplete personal data completed. Please note that we might not be able to correct inaccurate personal data provided by you due to e.g. the airlines rules, and that such particular change may incur a cost.
  3. Right to erasure – Under certain circumstances, you are entitled to have your personal data erased. This is the so-called “right to be forgotten”.
  4. Right to restriction of processing – Under certain circumstances, you are entitled to restrict how we use your personal data.
  5. Right to data portability – You are entitled to receive your personal data (or have your personal data directly transmitted to another data controller) in a structured, commonly used and machine-readable format from us.
  6. Right to object – You are entitled to object to certain types of handling of personal data that we carry out. This applies to all our activities that are based on our “legitimate interest”.

Finally, you also have the right to lodge a complaint with the applicable data protection supervisory authority.